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IDProjectCategoryView StatusLast Update
0001813T99X171.00 SKB EaglexTS certificationpublic2024-05-09 13:27
Reporter(ALTech) Younkwang Jung Assigned To(ALTech) Younkwang Jung Due Date
PrioritynormalSeveritys4-minorReproducibilityN/A
Status closedResolutionfixed 
Summary0001813: [Smart3][UI541] Request a Google Test Review for UI541 VCS FW
DescriptionHi Jason

We have to now prepare for Google test with UI541 VCS FW.
For your information, the menu/operation of UI541 has changed a lot.
So please check the menus/issues needed for Google testing in advance.

If you let me know the issue, I will repot anything that needs to be modified in SKB/Digicap/SPTEK
And please start the review with the FW below.
FW : 15.541.6

And I attached the settings of the menu for HomeUI as a picture file.
* The hot key for CSS server setup is " *-0-3-2-3-# " at Live

- VCS Web address quick setup ( select "stg" )
- http://agw-stg.sk-iptv.com:8080/ui5vcs/v ( input "541" , and press "저장" )
- H/E 선택 ( select "STG" )
- CSS IP ( input "1.255.102.56" , and press "저장" )
and reboot

Please check it
Thank you
YK.Jung
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Users monitoring this issue

User List (ALTech) JunGyu Kim , (ALTech) SY Yoon

Activities

(ALTech) Younkwang Jung

2023-10-11 12:44

developer  

image.png (138,802 bytes)   
image.png (138,802 bytes)   

(ALTech) Younkwang Jung

2023-10-12 14:04

developer   ~0014280

Hi Jason

Please proceed with the Google xTS test with the 15.541.6 FW
and let me know if a failure occurs during the test.

Thank you
YK.Jung

(ALTech) Younkwang Jung

2023-10-12 17:48

developer   ~0014287

Hi Jason

- About when I go to offline mode, settings icon is black
  I reported it to SKB
  https://jira.skbroadband.com/projects/BFXBTF/issues/BFXBTF-527

- About notifications indicator
  I read the specifications you sent me.
  I think , it's not clear if it's against Google requirement.
  I will discuss this with other manufacturers

UI541 VCS BMT (This BMT schedule may be changed later )
10/16 ~ 11/03

Thank you
YK.Jung
BFXBTF-527.png (73,030 bytes)   
BFXBTF-527.png (73,030 bytes)   
image-2.png (188,976 bytes)   
image-2.png (188,976 bytes)   

(SW) Jason Ling

2023-10-12 18:12

developer   ~0014290

Hi YK,

>>I think , it's not clear if it's against Google requirement
My concern is the keyword "noticeable", In my opinion, I think it's not obvious.
As you can see the first requirement, "Device MUST include a notification indicator on Screen 0"

This means that when we press Home button, we must see the notification indicator.
But in current design, we need to press Home, then press up, then we can see the notification,

As far as I remember, In ATV8 (KAON BOX), SKB placed the notification indicator in App page (not screen 0) page
At that time, I reminded SKB that this design may violate the requirement, but SKB said KAON didn't report this violation.

After we submitted to 3PL, the Google TAM said that SKB must move the notification indicator to screen 0 (the first screen when we press Home button)
I think we can refer this case.

Thanks,
Jason

(ALTech) Younkwang Jung

2023-10-13 08:39

developer   ~0014293

HI Jason

- About notifications indicator
  I reported it to SKB
  https://jira.skbroadband.com/browse/BFXBTF-528

And please let me know if there is an issue during xTS and SomkeTest

Thank you
YK.Jung

(SW) Jason Ling

2023-10-13 15:55

developer   ~0014302

Hi YK,

Please check the following requirement, (HomeRequirement.jpg)
Verify that pressing the Home button from an open app goes straight to screen 0. If not, ensure it goes to the app launch point and a second press goes to screen 0.

Reproduce Steps
1. Reboot device
2. Go to app page and launch YouTube then play a video
3. Press Home, the screen will return to the App list, a few seconds later, I saw the screen refresh, it kept in app list page
This the design can meet the requirement "return to launch point", but this design is different from previous behavior, I remember the previous behavior will return to screen 0

4. then launch Youtube again, the Youtube will show the last video we played
5. Press Home, the screen will return to App list, a few seconds later, the screen return to black automatically (I think the screen return to LiveTV screen, in our side we can not see the live screen)
This will violate the requirement, please refer to case_2.mp4

Additional, our QA also saw another case in Step 5.
Press Home, the screen will return to App list, a few seconds later, the screen will return to YouTube video automatically. Please refer to case_3.mp4.

Thanks,
Jason
case_3.mp4 (9,420,317 bytes)   
case_2.mp4 (11,379,482 bytes)   
HomeRequirement.jpg (192,836 bytes)   
HomeRequirement.jpg (192,836 bytes)   

(SW) Jason Ling

2023-10-13 16:44

developer   ~0014303

Hi YK,

Our QA reported a focus loss issue,

Reproduce Steps
1. Reboot device
2. Go to app page and launch PlayMovie
3. Press Home, the screen will return to the App list, a few seconds later, I saw the screen refresh, it kept in app list page
4. Press Home again, the screen will return to screen 0.
5. Go to app page, we find that focus is lost. (dpad can not work)

Thanks,
Jason

(SW) Jason Ling

2023-10-13 17:13

developer   ~0014306

Last edited: 2023-10-13 17:31

Hi YK,

Our QA reported a 2nd focus loss issue,

Reproduce Steps
1. Reboot device
2. Go to app page, and plug out the ethernet cable
3. Confirm the native UI is displayed
4. Insert the ethernet cable
5. the WebUI app page is displayed, but focus is gone, and menu on the left side is also gone.

Additional issue
6. Press home at step 5, we can see the screen 0, but the left side menu has fewer options and the app list entry is gone

Thanks,
Jason

(ALTech) Younkwang Jung

2023-10-16 09:22

developer   ~0014309

Hi Jason

CSS IP was changed 1.255.102.57
If HomeUI is not displayed , please change CSS IP

Thank you
YK.Jung
image-3.png (139,998 bytes)   
image-3.png (139,998 bytes)   

(ALTech) Younkwang Jung

2023-10-16 10:53

developer   ~0014311

Hi Jason

> About #c14303
   I reported it to SKB
   https://jira.skbroadband.com/projects/BFXBTF/issues/BFXBTF-529

> About #c14306
   I reported it to SKB
   https://jira.skbroadband.com/projects/BFXBTF/issues/BFXBTF-530

> Our QA asked me how can we verify app sorting function in webUI.
   There is no app sort feature in webUI ( like UI540(OS10) / UI537(OS12) )
   The app sort feature is only in nativeUI ( after LAN disconnect )

Thank you
YK.Jung

(ALTech) Younkwang Jung

2023-10-16 13:31

developer   ~0014313

Hi Jason

> About #c14302
   I reported it to SKB
   https://jira.skbroadband.com/browse/BFXBTF-531

Thank you
YK.Jung

(SW) Jason Ling

2023-10-16 16:27

developer   ~0014321

Hi YK,

There are new 10 CTS failures, please ask SPTEK to review it

Thanks,
Jason
CtsWidgetTestCases.jpg (220,360 bytes)   
CtsWidgetTestCases.jpg (220,360 bytes)   
CtsTextTestCases.jpg (284,707 bytes)

(SW) Jason Ling

2023-10-16 16:48

developer   ~0014322

Hi YK,

There is an SmokeTest failure related to #c14302.

Verify switching from Cast to other use-cases:
- Press Home while Casting, and ensure launcher opens and Casting stops.

Our QA reported sometimes return to App page, sometimes return to LiveChannel
I think the root cause is the same as c14302.

Thanks,
Jason

(ALTech) Younkwang Jung

2023-10-17 09:05

developer   ~0014327

Hi Jason

About #c14321
SPTEK already fixed the font/text fail issue at v15.541.8
    device/amlogic/eagle changed from c54bbc5054249c3b01b56af19f5848ca26bd2a14 to c7365a927856d631e020f650c4021039e9120f4f
        [+] Fri Oct 13 14:18:56 2023 +0900 | april4th@sptek.co.kr | c7365a9 | [BIDAT-357] Remove SMALLER_FONT_FOOTPRINT build option for resolving CTS fail case

Please check the font/text failure items again with v15.541.8 version

Thanks
YK.Jung

(SW) Jason Ling

2023-10-17 11:20

developer   ~0014328

Hi YK,

>>About #c14321
>>SPTEK already fixed the font/text fail issue at v15.541.8
>> device/amlogic/eagle changed from c54bbc5054249c3b01b56af19f5848ca26bd2a14 to c7365a927856d631e020f650c4021039e9120f4f
>> [+] Fri Oct 13 14:18:56 2023 +0900 | april4th@sptek.co.kr | c7365a9 | [BIDAT-357] Remove SMALLER_FONT_FOOTPRINT build option for resolving CTS fail case

>>Please check the font/text failure items again with v15.541.8 version
I've confirmed the CTS 10 failures have been fixed with 15.541.8

Thanks,
Jason

(SW) Jason Ling

2023-10-18 19:33

developer   ~0014342

Hi YK,

Our QA has finished 15.541.6
CTS: 10 failures -> I've Confirmed these failures has been resolved in 15.541.8
GSI/STS/VTS/GTS/TVTS/CTS-V: Done
BTS: 1 PushAgentService warning. our 3PL said there is a MBA key word, we can ignore it. we want refer Inteks' 3PL opinion.

SmokeTest:
1. Settings icon is black in native UI (BFXBTF-527)
2. Notification issue (BFXBTF-528)
3. Homekey behavior (BFXBTF-531)
4. 1st focus loss issue (BFXBTF-529)
5. 2nd focus loss issue (BFXBTF-530)
6. App soring, Our QA said that they remember 15.537.56 support apps sorting in WebUI. They also said they see the icon position change in 15.541.6
It looks like current WebUI support app sorting, but they don't know how to trigger it correctly. Please check it.
7. Verify switching from Cast to other use-cases:
   - Press Home while Casting, and ensure launcher opens and Casting stops.
   The Home button behaves strangely, just like item 3.
   This case is related to Homekey behavior, I think the root cause is the same as 3 (BFXBTF-531)

Thanks,
Jason

(ALTech) Younkwang Jung

2023-10-31 15:00

developer   ~0014439

HI Jason

About Notification issue (BFXBTF-528/BPM-23165)
https://jira.skbroadband.com/browse/BPM-23165

SKB/UX plans to change it like this.
- STB Boot and enter the HomeMenu
- Press the [Previous] key to enter the HomeMenu
- Press Home Button to enter the HomeMenu
The screen(HomeMenu) is continuously displayed (the 'Google notification' icon here is continuously displayed)
please check attached image.png

Can this meet Google requirement?
Please check it

Thank you
YK.Jung
image-4.png (175,674 bytes)   
image-4.png (175,674 bytes)   

(SW) Jason Ling

2023-11-01 15:09

developer   ~0014445

Last edited: 2023-11-01 15:11

Hi YK,

Our QA verified top menu - notification issue with 15.541.16 this morning. It looks good to us.
By the way, behavior of notification is OK, but top menu's icon can not be displayed correctly with Taiwan network.

Thanks,
Jason

(ALTech) Younkwang Jung

2023-11-02 08:55

developer   ~0014448

Hi Jason

There is an issue where top menu(DockMenu) icon is not displayed overseas (Taiwan network)
This issue is under discussion in jira below
https://jira.skbroadband.com/browse/BPM-23924

As far as I know, there is no problem with FXN/3PL Google test because connecting to vpn. is it correct?

Thank you
YK.Jung

(SW) Jason Ling

2023-11-02 09:26

developer   ~0014449

Hi YK,

Based on previous experience,
VPN: Operation is slow in Home / Can see the icon (Is operation improved in 15.541.16 ? or is the root cause related to CSSIP ?)
Taiwan network: Operation is smooth in Home / Can not see the icon.

In current situation, I still can asked our QA/3PL test HomeUI with VPN.
But we need to guarantee that the operation must be smooth during test.

Thanks,
Jason

(ALTech) Younkwang Jung

2023-11-06 09:27

developer   ~0014470

Hi Jason

There are two Google Setting menu at UI541
1) DockMenu (top menu) , case_1.png
2) 게임&앱 (Game & apps) -> 구글 설정 , case_2.png

SKB wants to remove 2)
Will there be a problem with Google approval if SKB remove 2) ?

Thanks
YK.Jung
case_1.png (198,238 bytes)   
case_1.png (198,238 bytes)   
case_2.png (114,995 bytes)   
case_2.png (114,995 bytes)   

(SW) Jason Ling

2023-11-06 09:49

developer   ~0014471

Hi YK,

Please check the attachment, (customer_requirement.jpg)
I think Digicap also has this document.

Thanks,
Jason
customer_requirement.jpg (246,781 bytes)   
customer_requirement.jpg (246,781 bytes)   

(ALTech) Younkwang Jung

2023-11-06 10:58

developer   ~0014473

Hi Jason

The answer SKB wants is to check if there is no problem removing the item 2) "게임&앱 (Game & apps) -> 구글 설정"

Is there no problem with Google approval even if I remove item 2) at SKB?

Thank you
YK.Jung

(SW) Jason Ling

2023-11-06 11:06

developer   ~0014474

Hi YK,

Please check it in offline mode.

As far as I know, the dockMenu only work in WebUI (on-line mode)

Does SKB also want to remove TvSettings from Game & apps in offline mode (native UI)
if so, how to access TvSettings in offline mode.
(Please check 2.8 Requirement)

Thanks,
Jason

(ALTech) Younkwang Jung

2023-11-06 12:33

developer   ~0014475

Hi Jason

In offline mode, tester can enter the Google Settings menu in the following step.
1) capture001.png
2) capture002.png
3) capture003.png

then , Is there no problem with Google approval even if I remove item 2) at SKB?

Thank you
YK.Jung
capture001.png (156,781 bytes)   
capture001.png (156,781 bytes)   
capture002.png (76,632 bytes)   
capture002.png (76,632 bytes)   
capture003.png (57,622 bytes)   
capture003.png (57,622 bytes)   

(SW) Jason Ling

2023-11-06 15:06

developer   ~0014479

Hi YK,

Our QA said it's OK for Google certification.

Thanks.
Jason

(ALTech) Younkwang Jung

2023-11-08 10:55

developer   ~0014490

Hi Jason

On SKB , UI541 VCS FW is alomst complete ( ~ 11/10)
SKB want to get Google approval with finial VCS FW
- Finial FW will be built on 11/09
- SKB want to get Google approval by 11/17

So please check the Google Test issue with FW v15.541.22 version
( It is said that the previously mentioned issue has been resolved. please check it again )
And let me know if there is any issue in the self-MR process.

Thank you
YK.Jung

(SW) Jason Ling

2023-11-08 18:04

developer   ~0014496

Last edited: 2023-11-08 18:15

Hi YK,

Verify with 15.541.22

SmokeTest:
>>1. Settings icon is black in native UI (BFXBTF-527)
Pass

>>2. Notification issue (BFXBTF-528)
pass

3. Homekey behavior (BFXBTF-531)
3-1 Sometimes we see a black block in the middle of the screen. (not only screen 0, but also app pages.). Please refer to black_block_in_screen0.mp4/black_block_in_app_page.png

3-2 Press Home during playing YouTube
expected result: screen will back to app page then redirect to screen 0
actual result: There is a Youtube video frame between the application page transition to screen 0 when pressing the home button. Please refer to yt_frame.mp4 (timestamp 31 seconds)
reproduce video: Europe 4k - Scenic Relaxation Flim With Calming Music

3-3 green broken screen, please refer to green_screen.mp4

>>4. 1st focus loss issue (BFXBTF-529)
pass

5. 2nd focus loss issue (BFXBTF-530)
pass

>>6. App soring, Our QA said that they remember 15.537.56 support apps sorting in WebUI. They also said they see the icon position change in 15.541.6
>>It looks like current WebUI support app sorting, but they don't know how to trigger it correctly. Please check it.
Sometimes we see the lose focus issue, but we don't know the reproduce steps.

>>7. Verify switching from Cast to other use-cases:
>> - Press Home while Casting, and ensure launcher opens and Casting stops.
>> The Home button behaves strangely, just like item 3.
>> This case is related to Homekey behavior, I think the root cause is the same as 3 (BFXBTF-531)
We can back to screen 0 correctly, but after backed to screen 0, the background change to black.

Thanks,
Jason
black_block_in_app_page.png (1,081,845 bytes)
yt_frame.mp4 (12,647,570 bytes)   
green_screen.mp4 (4,060,123 bytes)   

(ALTech) Younkwang Jung

2023-11-14 11:53

developer   ~0014530

Hi Jason

The UI541 VCS FW' BMT schedule has been change until Friday this week because there are still major issues ( it was decided at this morning's meeting )
I'm not sure if the finial FW will be built this Thursday(Nov/16th) or Friday(Nov/17th
Anyway , the VCS(UI541)'s field deploy schedule is next wed(Nov/22nd) ( fixed )

So Fail should not occur during Google self-test with the final FW.
Please review whether there is any problem with Google self-test with the final FW that is currently built.
(there will also be a build today.)

I will let you know if there is any update

Thank you
YK.Jung

(SW) Jason Ling

2023-11-14 12:03

developer   ~0014531

Hi YK,

>>Please review whether there is any problem with Google self-test with the final FW that is currently built.
How to review it ?
Which test suite or test item you want to verify?

Thanks,
Jason

(ALTech) Younkwang Jung

2023-11-14 12:51

developer   ~0014532

Hi Jason

There is no such thing. It's about doing Google tests as much as possible.
Please review the test items that can be checked soon (ex BTS)
And the CTS / CTS-on-GSI that take a long time during the xTS test, please proceed continuously without starting again whenever the FW is released.
Or
if you think there's a better way to do it, you can go ahead

And other manufacturers are also testing, so the items that fail will be shared with each other.

Thank you
YK.Jung

(SW) Jason Ling

2023-11-14 13:40

developer   ~0014534

Hi YK,

Could you let me know which FW version which test suite you want to test?
I'll forward it to your QA.

Thanks,
Jason

(ALTech) Younkwang Jung

2023-11-14 14:59

developer   ~0014536

Hi jason

There is a meeting going on inside SKB and the schedule is changing

Anyway the official request from SKB is
Please proceed with the Google test with version v15.541.26 that jungyu requested to build now

Thank you
YK.Jung

(ALTech) Younkwang Jung

2024-05-09 13:26

developer   ~0015734

Hi Jason

I will close this tickset because FXN got Google approval for VCS FW.

Thank you
YK.Jung

Issue History

Date Modified Username Field Change
2023-10-11 12:44 (ALTech) Younkwang Jung New Issue
2023-10-11 12:44 (ALTech) Younkwang Jung Status new => assigned
2023-10-11 12:44 (ALTech) Younkwang Jung Assigned To => (SW) Jason Ling
2023-10-11 12:44 (ALTech) Younkwang Jung File Added: image.png
2023-10-11 12:45 (ALTech) Younkwang Jung Issue Monitored: (ALTech) SY Yoon
2023-10-11 12:45 (ALTech) Younkwang Jung Issue Monitored: (ALTech) JunGyu Kim
2023-10-12 14:04 (ALTech) Younkwang Jung Note Added: 0014280
2023-10-12 17:48 (ALTech) Younkwang Jung Note Added: 0014287
2023-10-12 17:48 (ALTech) Younkwang Jung File Added: BFXBTF-527.png
2023-10-12 17:48 (ALTech) Younkwang Jung File Added: image-2.png
2023-10-12 17:48 (ALTech) Younkwang Jung File Added: notifications indicator.png
2023-10-12 18:12 (SW) Jason Ling Note Added: 0014290
2023-10-13 08:39 (ALTech) Younkwang Jung Note Added: 0014293
2023-10-13 15:55 (SW) Jason Ling Note Added: 0014302
2023-10-13 15:55 (SW) Jason Ling File Added: case_3.mp4
2023-10-13 15:55 (SW) Jason Ling File Added: case_2.mp4
2023-10-13 15:55 (SW) Jason Ling File Added: HomeRequirement.jpg
2023-10-13 16:44 (SW) Jason Ling Note Added: 0014303
2023-10-13 17:13 (SW) Jason Ling Note Added: 0014306
2023-10-13 17:14 (SW) Jason Ling Note Edited: 0014306
2023-10-13 17:31 (SW) Jason Ling Note Edited: 0014306
2023-10-13 17:33 (SW) Jason Ling Category SW => xTS certification
2023-10-16 09:22 (ALTech) Younkwang Jung Note Added: 0014309
2023-10-16 09:22 (ALTech) Younkwang Jung File Added: image-3.png
2023-10-16 10:53 (ALTech) Younkwang Jung Note Added: 0014311
2023-10-16 13:31 (ALTech) Younkwang Jung Note Added: 0014313
2023-10-16 16:27 (SW) Jason Ling Note Added: 0014321
2023-10-16 16:27 (SW) Jason Ling File Added: CtsWidgetTestCases.jpg
2023-10-16 16:27 (SW) Jason Ling File Added: CtsTextTestCases.jpg
2023-10-16 16:48 (SW) Jason Ling Note Added: 0014322
2023-10-17 09:05 (ALTech) Younkwang Jung Note Added: 0014327
2023-10-17 11:20 (SW) Jason Ling Note Added: 0014328
2023-10-18 19:33 (SW) Jason Ling Note Added: 0014342
2023-10-19 13:41 (SW) Jason Ling Assigned To (SW) Jason Ling => (ALTech) Younkwang Jung
2023-10-31 15:00 (ALTech) Younkwang Jung Note Added: 0014439
2023-10-31 15:00 (ALTech) Younkwang Jung File Added: image-4.png
2023-11-01 15:09 (SW) Jason Ling Note Added: 0014445
2023-11-01 15:11 (SW) Jason Ling Note Edited: 0014445
2023-11-02 08:55 (ALTech) Younkwang Jung Note Added: 0014448
2023-11-02 09:26 (SW) Jason Ling Note Added: 0014449
2023-11-06 09:27 (ALTech) Younkwang Jung Note Added: 0014470
2023-11-06 09:27 (ALTech) Younkwang Jung File Added: case_1.png
2023-11-06 09:27 (ALTech) Younkwang Jung File Added: case_2.png
2023-11-06 09:49 (SW) Jason Ling Note Added: 0014471
2023-11-06 09:49 (SW) Jason Ling File Added: customer_requirement.jpg
2023-11-06 10:58 (ALTech) Younkwang Jung Note Added: 0014473
2023-11-06 11:06 (SW) Jason Ling Note Added: 0014474
2023-11-06 12:33 (ALTech) Younkwang Jung Note Added: 0014475
2023-11-06 12:33 (ALTech) Younkwang Jung File Added: capture001.png
2023-11-06 12:33 (ALTech) Younkwang Jung File Added: capture002.png
2023-11-06 12:33 (ALTech) Younkwang Jung File Added: capture003.png
2023-11-06 15:06 (SW) Jason Ling Note Added: 0014479
2023-11-08 10:55 (ALTech) Younkwang Jung Note Added: 0014490
2023-11-08 18:04 (SW) Jason Ling Note Added: 0014496
2023-11-08 18:04 (SW) Jason Ling File Added: black_block_in_screen0.mp4
2023-11-08 18:04 (SW) Jason Ling File Added: black_block_in_app_page.png
2023-11-08 18:04 (SW) Jason Ling File Added: yt_frame.mp4
2023-11-08 18:04 (SW) Jason Ling File Added: green_screen.mp4
2023-11-08 18:15 (SW) Jason Ling Note Edited: 0014496
2023-11-14 11:53 (ALTech) Younkwang Jung Note Added: 0014530
2023-11-14 12:03 (SW) Jason Ling Note Added: 0014531
2023-11-14 12:51 (ALTech) Younkwang Jung Note Added: 0014532
2023-11-14 13:40 (SW) Jason Ling Note Added: 0014534
2023-11-14 14:59 (ALTech) Younkwang Jung Note Added: 0014536
2024-05-09 13:26 (ALTech) Younkwang Jung Note Added: 0015734
2024-05-09 13:27 (ALTech) Younkwang Jung Status assigned => closed
2024-05-09 13:27 (ALTech) Younkwang Jung Resolution open => fixed